Privacy Policy - OLA Laser Acacupuncture

Welcome to OLA Laser Academy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://olalaseracupuncture.com and enroll in our courses.

We are committed to protecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

1. Who We Are

OLA Laser Academy is operated by Oren Ziv Ram, offering online training for therapists in laser acupuncture, auricular medicine, and related fields.

Contact details:
📧 info@olalaseracupuncture.com
📞 +351 915 698 420

2. What Information We Collect

We collect the following personal data:

Identification Information: Name, email address, phone number
Billing Details: Address, VAT number (if applicable), payment method
Account Data: Course progress, login details, quiz results
Communication Data: Emails or messages you send to us
Marketing Preferences: Newsletter subscriptions, opt-in/out status
Technical Data: IP address, browser type, device type
Tracking Data: From tools such as Google Analytics and Meta Pixel
Media Interaction: Vimeo video views and course interactions

3. How We Use Your Data

We use your data to:

Provide access to courses and manage your account
Process payments and issue invoices
Send transactional and educational emails
Respond to inquiries or support requests
Send marketing emails (only with your consent)
Improve course content, website functionality, and marketing performance

4. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases:

Contract: To provide the services you’ve purchased
Consent: For email marketing (you may withdraw at any time)
Legal Obligation: For tax and financial compliance
Legitimate Interests: To enhance our services and ensure site security

5. How We Store and Protect Your Data

Your data is securely stored on GDPR-compliant servers.

We use SSL encryption for all data transmission
User accounts are protected with passwords and limited access
Payment data is handled via Stripe or PayPal; we do not store your full card details

6. Sharing Your Data

We do not sell or rent your personal information. We may share your data with:

Service Providers: Hosting, email platforms (e.g., Zoho Mail, FluentCRM), payment processors (e.g., Stripe, PayPal)
Analytics & Media Tools: Google Analytics, Meta Pixel, Vimeo
Legal Authorities: If required by law or legal process

All third-party services are either GDPR-compliant or bound by appropriate data protection safeguards (e.g., Standard Contractual Clauses).

7. Cookies and Tracking

We use cookies to:

Remember your login and course progress
Analyze website usage
Improve user experience and marketing performance

You may manage or disable cookies via your browser settings. For more information, see our Cookie Policy.

8. Your Rights Under the GDPR

You have the right to:

Access the data we hold about you
Correct or update your information
Request deletion of your data (right to be forgotten)
Withdraw consent at any time
Object to certain processing
Lodge a complaint with your local Data Protection Authority

To exercise your rights, contact us at info@olalaseracupuncture.com.

9. Marketing Emails

You will only receive marketing emails if you opt in. You can unsubscribe anytime via the link in our emails or by contacting us directly.

10. Data Retention

We retain your data:

For as long as your account is active
As required by tax or legal obligations
Until you request deletion, where applicable

11. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children without verified parental consent.

12. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted here with a new effective date. Continued use of the site means you accept the updated policy.

13. Contact Us

For any questions or privacy-related requests:

📧 info@olalaseracupuncture.com
📞 +351 915 698 420